Frequently asked questions

Quick answers about shopping with FreshMart. For account-specific help, reach us through Contact once your support email is connected.

  • Choose delivery or pickup on the cart page, then pick a date and one-hour window. Your slot is held while you complete checkout; live stores sync inventory and driver capacity from their systems.

Still need help?

Send a message from the Contact page — we will route it once your form is connected to email or CRM.